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For The Big Day is a carefully curated selection of gifts, decor, and more. The heart of the site is: Weddings - and all the related celebrations that go along with this exciting journey, from your engagement to the final thank you notes! Celebrate all those special milestones with the special flair they deserve. We can't wait to help you plan everything For The Big Day!

Policies

Shipping

Orders are usually processed within 1-2 business days, and are typically shipped within 3 business days after processing. Some personalized items do take longer for processing. You will be notified of any delays upon completion of your order. You may contact us via email at: info@shopforthebigday.com prior to placing an order for an up to date time frame for your selected item(s). There are sometimes additional delays due to Federal Holidays. 

At this time, we are unable to ship to PO Boxes.

Payments

We currently accepts the following payments: Visa, Mastercard, and Paypal.

Returns | Non-Personalized Items 

We want you to be 100% satisfied with your order. Our Policy is to accept return requests within 30 days of purchase date. If your return request is received after 30 days of purchase date {up to 45 days after purchase date} you will be given store credit in the form of a unique coupon code for the purchase price of the item(s) returned. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

To be eligible for a return, your item must be in the same unused/new condition that you received it. You will need to contact our customer service department at info@shopforthebigday.com to get a Return Authorization Number and receive further instructions to send back the item(s) for a refund. The instructions are dependent on the specific item being sent back.

*Exchanges will be handled as Returns - just return the unwanted item(s) and place another order for the item(s) you'd like instead!

Once your return is received and inspected, we will process your refund. Your refund credit will be applied right back to the credit card or original method of payment. If your return request was sent after the original 30 day period {and up to 45 days after purchase date}, your refund credit will be emailed to the email address from your original order, in the form of a unique store credit coupon code.

Returns | Personalized Items

Please be aware that no refunds are available on personalized items. PERSONALIZED merchandise cannot be returned or exchanged. These products include items with Names, Initials, Dates or any other custom designs. 

Returns Not Accepted | Exempt Items 

Unfortunately, several types of goods are exempt from being returned. Perishable goods such as food and candy cannot be returned.

Returns are not accepted after 45 days from purchase date.

 

Privacy Policy can be found here.

Terms of Service can be found here.